Products - Messaging & Dispatch
 Our
award winning technology allows us to customize our
services to meet your needs. We provide a 1-800 number
at no charge. Message delivery is instantaneous, using
live operator, facsimile, pager, voice mail, e-mail, or
by printed copy. Our internet dispatch service ensures
you receive information anywhere in the world, anytime
night or day.
Our system allows our client service rep to instantly
see all the important information you want callers to
know displayed on the video screen.
Your messages are accurate. All messages are typed into
your database, and are immediately displayed when you
check in. You can also receive printed copies of your
messages daily, weekly, or monthly for your records. Or,
an email or fax copy can be immediately made available
to you.
Our services include:
Working around the clock. Our 24 hour Message
Centre acts as an extension of your office. We
have been providing Customer Care service for
the past 15 years. Understanding a client's
business is the key to determining our approach
to each situation. At each of our Canadian call
centres, we understand that our success is
predicated on the flexibility we have to mould
our processes while maintaining efficiency and
reliability.
We provide twenty-four hour remote reception
service to a wide spectrum of regional and
national businesses throughout North America.
Our expertise encompasses a wide variety of
industries. Customer Service Representatives
provide virtual telephone reception service for
clients on a full-time or as-needed basis. CSR's
handle normal receptionist tasks, such as
receive and deliver messages; provide callers
with general company and product information as
well as book appointments for professional
offices.
- Message Centre and Paging Dispatch
Personalized Message Centre services are
designed to offer maximum efficiency and
flexibility 24 hours a day, 7 days a week.
Generic, and personalized paging dispatch allows
clients to receive complete text messages
seconds after Our customer representatives have
disconnected from the call. Extended coverage
provides continuous messages on a local,
regional and national basis.
If your staff is on the go such as sales
reps, home care providers, or fishing vessels
moving from location to location, we can help
track their movement.
Emergency response and dispatch
We are a first level of response to service
providers, allowing them to guarantee response
times to their customers in the event of service
disruption or equipment malfunction. For
security clients we provide emergency call
routing, and timed follow-up reminder messages.
We satisfy WCB safety requirements with after
hour check in services.
By maintaining essential company data,
including key employee listings and service
providers, we can be a partner in your disaster
or emergency recovery plans. We become a command
central facilities provider.
Contact us
for a customized proposal
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